Play for fun, not out of compulsion. At cv9990, we believe every player's gaming experience should be safe, controlled, and enjoyable.
Cv9990 has put several robust measures in place to protect its players. Every measure is designed with your safety in mind.
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately.
Set a daily limit on how many hours you play. Once the time is up, the platform will automatically send you an alert.
Take a break from gaming for a set period. Self-exclusion options range from 24 hours up to 6 months.
If your losses reach a set amount, your account will automatically close the session to help you avoid larger losses.
On-screen reminders will appear at regular intervals summarising how long you have been playing and how much you have won or lost.
For any issues, cv9990's trained support team and external specialist advisory services are available free of charge.
Responsible gaming means developing a gaming habit where you consciously maintain control over your time, money, and mental wellbeing. cv9990 believes gaming should be a form of entertainment — it should never be seen as a solution to financial problems or a source of income.
Millions of people around the world enjoy online gaming responsibly. However, for some, gaming can shift from a pastime into an addiction. cv9990 takes this issue seriously and actively works to keep every player safe.
The core principles of responsible gaming are: staying within your budget; playing for enjoyment, not to win; not chasing losses with bigger bets; and having the courage to seek help when needed. cv9990 offers multiple built-in features to make following these principles easy.
Keep in mind: Gaming on cv9990 is entertainment. Winning and losing are equally possible — always keep that in mind and never bet more than you can afford to lose.
It is not always easy to tell when gaming has stopped being fun and become a problem. Ask yourself the questions below — if most of your answers are yes, consider seeking support.
Are you spending more time or money on gaming than you originally intended?
After a loss, are you placing bigger bets to try to win your money back (chasing losses)?
Are you hiding your gaming habits from family or friends?
Are you taking out loans or borrowing money to cover your gaming expenses?
Do you feel anxious, irritable, or restless when you are unable to play?
Are you prioritising gaming over work, studies, or family relationships?
Have you tried to stop gaming but found yourself unable to?
If you recognise 3 or more of the signs above, do not wait — contact the cv9990 support team or activate self-exclusion right away.
Cv9990 provides players with a range of powerful control tools directly on the platform. They are completely free and can be used at any time from your account settings.
Set a custom deposit limit ranging from BDT 500 per day to BDT 50,000 per month. Decreasing the limit takes effect immediately; increasing it has a 24-hour delay.
Set a maximum amount you can wager within a given period. Any betting beyond that limit will be blocked.
If your losses exceed a set amount, your session will end automatically. This protects you from significant financial harm.
Set a limit on how long you play in one session. When the time is up, you will receive a reminder to take a break and your session will end.
A popup will appear every 30 or 60 minutes showing your total playtime and a summary of your transactions.
If needed, request a permanent account closure. Our support team will take action within 24 hours.
Setting limits on cv9990 is simple. Just follow a few easy steps to take greater control of your gaming experience.
Log in to your cv9990 account and click the profile icon in the top right corner.
From the profile menu, select "Account Settings" or "Responsible Gaming".
Choose the limit type you need — deposit limit, bet limit, loss limit, or time limit.
Enter the amount on a daily, weekly, or monthly basis. Review it once before confirming.
Lowering a limit takes effect immediately. Increasing one requires a 24-hour cooling-off period — this is in place for your protection.
Once you've set a limit, you can review it at any time. Our support team is also ready to help you find the right limits for you.
Self-exclusion is a feature that allows you to voluntarily take a break from the cv9990 platform for a set period of time. During this period, logging in, making deposits, and all gaming activity will be completely suspended.
You can choose a self-exclusion period that suits your needs — 24 hours, 1 week, 1 month, 3 months, or 6 months. The exclusion cannot be lifted before the period ends, ensuring you get a genuine break.
During your self-exclusion period, cv9990 will not send any marketing or promotional emails to your account. Protecting your privacy and wellbeing is our responsibility.
Cv9990 is a strictly 18+ platform. Protecting minors is one of our highest priorities — age verification is mandatory at registration, and identity is confirmed through the KYC process.
If there are children or teenagers in your household, please follow the tips below:
If you suspect a minor is using your account, contact [email protected] immediately. We will take prompt action.
You are not alone when it comes to gaming-related issues. Alongside direct support from cv9990, we maintain relationships with external professional organisations that offer free counseling services in Bangladesh and beyond.
Chat with the cv9990 support team live, 24/7. Get instant help whenever you need it.
Send us a detailed message at [email protected]. You can expect a response within 24 to 48 hours.
We will connect you with gaming addiction specialists — completely free of charge.
Remember, asking for help is not a sign of weakness — it takes courage. cv9990 stands by its players at all times, not just in gaming, but in overall well-being too.
Your safety at cv9990 is our top priority. Register today and enjoy gaming with peace of mind using our responsible gaming tools.